Returns & Exchanges
At Toy Machine, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for all unused skateboards, apparel, and accessories. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print the prepaid shipping label provided through the portal and securely pack your skate gear.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the tracking number is recorded for your records.
Receive Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing